Vonage
Customer Operations Analyst – Indonesia (Full Time)
Status: Masih Mencari (Niobis mengetahui bahwa lowongan ini sudah mereka terbitkan sejak tanggal 12 Januari 2022, namun kemarin pada tanggal 20 Januari 2022 Niobis mendapatkan informasi bahwa dibuka lagi Niobis mengetahuinya dari Linkedin mereka, Linknya ini dia.)
Company: Internasional
Gaji: Tidak disebutkan
Gaji: Tidak disebutkan
Publish di Niobis: (21 Januari 2021)
Deadline: Tidak disebutkan
Alamat: 23 Main St Holmdel, NJ, US 07733
Status Lowongan: Berhasil diverifikasi (Anda bisa cek di link Linkedin)
Jenis: Full Time
Type: Full Remote
Status Perusahaan/Agensi: Average
– Sosial media follower bagus lebih dari 1000 dan interaksi di semua sosial media bisa di bilang bagus
– Belum upload data (buat perusahaan atau perwakilan bisa langsung hubungi 088223933603)
(Penilaian ini hanya berdasarkan dari Niobis sendiri, jika nilai “Good” itu tandanya mereka sudah melengkapi data atau penilaian melebihi nilai rata – rata kami (itu tandanya lowongan sangat baik dalam melamar), “Average” mereka belum melengkapi data namun penilaian perusahaan berada di rata – rata (itu tandanya lowongan dalam keadaan aman),”Hard” mereka belum melengkapi data dan penilaian perusahaan sangat kurang dari syarat kami (itu tandanya Anda harus lebih berhati – hati dalam melamar lowongan ini.)
Ada beberapa perusahaan masuk dalam kategori “Veteran Niobis” maksudnya perusahaan tersebut sudah lama posting di website Niobis, untuk mendapatkan bisa sampai 5 bulan hingga 1 sampai 2 tahun, tergantung ada atau tidaknya laporan negatif.
“Meskipun lowongan dalam penilaian baik selalu patuhi aturan Niobis, dan meskipun penilaian kurang baik Anda masih bisa tetap melamar asalkan seperti tadi selalu ikuti aturan Niobis.”
Riview dari Pelamar: (Belum Ada)
Untuk meningkatkan penilaian status perusahaan bisa pihak perusahaan atau penerbit mengirimkan data pada Admin Niobis.
Postingan Pertama? Pertama kali terbit di Niobis
*Untuk penilaian diatas akan berubah seiring dengan tidak adanya laporan dan konsisten buka lowongan, diperlukan sampai 5 bulan untuk mencapai Veteran Niobis.
About Company:
–
About Job:
Vonage Business Operations Mission
We support Vonage in delivering operational, process, project and financial performance. Our teams perform vital support and services in the areas of team administrative support, data analysis and reporting, business process improvement and knowledge management. Our team members develop and apply business understanding and functional expertise to drive operational excellence to help ensure the organization achieves its short-term and long-term goals.
Why this role matters
We are currently looking for a Customer Operations Analyst, based in Indonesia who will provide direct support and guidance to the Sales team, while working cross functionally with our Deal Desk, Pricing Implementation, Finance, and other operational teams. Your contributions will be essential to ensure our managed customers receive outstanding and efficient support.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…
What you’ll do
• Actively collaborate with cross functional teams (Operations, Sales, Support, Finance, Legal, Product, Carrier Services) to resolve any invoice dispute or other customers’ commercial or financial issues.
• Work with Operational entities (Finance, Legal, Deal Desk, Product, Pricing Delivery, and Sales) to support any internal or external customer request.
• Facilitate on-boarding, set up, and billing disputes for our managed customers. Prioritize and process sales requests. Coordinate the end to end process, liaising with external teams to ensure on time delivery.
• Manage and optimize onboarding set up activities in several dashboard systems, for our customers to go live with some of our products.
• Advise Sales and any other stakeholders on on-boarding process and best practices
• Deliver exceptional internal and external customer support.
What you’ll bring
• Fluent in English.
• Process oriented and adaptable. You can juggle multiple steps in complex process maps, whilst delivering on tight deadlines.
• Customer focused, always thinking about how to improve tools and customers for your internal and external customers.
• Numerate and literate, with advanced excel skills. You enjoy investigating small data sets and finding inconsistencies.
• Collaborative and friendly. You excel at communicating with diverse stakeholders.
• A problem solver. You proactively identify gaps and challenges, pitching solutions.
• Comfortable in a fast pace, global & multicultural environment.
Note: please apply with an English Language CV
What’s in it for you
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
#LI-JB1
#LI-REMOTE
“Maaf lowongan sudah close”
“Jika penerbit ingin memperpanjang bisa hubungi Admin Niobis 088223933603 (Gratis).”
Noted: Cantumkan dalam email atau diskripsi melamar jika Anda mendapatkan informasi lowongan ini dari Niobis.com, untuk konfirmasi.
Kontak:
Instagram: https://www.instagram.com/vonage/
Website: https://www.vonage.id/
Linkedin: https://www.linkedin.com/company/vonage/
Facebook: https://facebook.com/vonage
Jangan lupa ikuti aturan Niobis ya kak dan buat yang sudah keterima share dong testimoninya.