Love, Bonito
Customer Care & Commerce Agent (Part Time)
Status: Baru Terbit (Niobis mendapatkan informasi langsung dari penerbit, untuk cek link penerbit bisa dilihat di paling bawah)
Company: Lokal
Gaji: Tidak disebutkan
Gaji: Tidak disebutkan
Publish di Niobis: (06 Januari 2021)
Deadline: Tidak disebutkan
Alamat: Jakarta Selatan, DKI Jakarta, Indonesia
Status: Berhasil diverifikasi (Hubungi Admin Niobis 088223933603 atau Bisa dilihat di penerbit di link paling bawah)
Jenis: Part Time
Type: Semi Remote
Status Perusahaan/Agensi: Average
– Sosial media follower lebih dari 1000 dan interaksi bagus
Riview dari Pelamar: (Belum Ada)
Untuk meningkatkan penilaian status perusahaan bisa pihak perusahaan atau penerbit mengirimkan data pada Admin Niobis.
Postingan Pertama?Pertama kali terbit di Niobis
*Untuk penilaian diatas akan berubah seiring dengan tidak adanya laporan dan konsisten buka lowongan, diperlukan sampai 5 bulan untuk mencapai Veteran Niobis.
Tentang:
–
Diskripsi kerja:
We are hiring Part Time – Customer Care & Commerce Agent
Seleksinya memang ketat, jadi masih tersisa untuk 1 lagi. Kantorku di Jakarta Selatan, sementara ini 75% WFH 25% WFO. Ada kemungkinan kalau semasa part time ok, dijadikan full time karna emang ada yang resign.
Responsibilities
• Communicate with customers by telephone or electronically for order process, payment reminder, follow up cancel order, return order, resi number information, daily/weekly launching blast, etc.
• Respond promptly to customer inquiries.
• Analyze customer problems/requests to resolve customer complaints and provide
alternatives & solutions.
• Provide accurate and complete information in accordance with procedures and policies (pricing, delivery information, etc) to customers.
• Maintain customer databases and manage administration.
• Organize workflow to meet customer timeframes.
• Record and follow up the details of customer interactions (inquiries, comments, complaints, and actions taken).
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Perform customer verifications and registration of new customer accounts.
• Direct requests and unresolved issues to the designated resource.
• Communicate and coordinate with internal departments.
• Provide feedback and point out problematic areas to the leader to constantly improve internal processes.
Requirements & Experiences
• High school diploma, general education degree or equivalent.
• Willing to work in shifting schedule (weekday, weekend, and public holidays).
• Good Interpersonal skills (listening, communication and positive motivation).
• Good communication skills (greeting a closing chats, probing, choice of words, listening, and empathy).
• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications and social media platforms (Whatsapp, Line, Live Chat,
Facebook, Instagram, Email, etc).
• Knowledge of administrative procedures.
“Maaf lowongan sudah close”
“Jika penerbit ingin memperpanjang bisa hubungi Admin Niobis 088223933603 (Gratis).”
Noted: Cantumkan dalam email atau diskripsi melamar jika Anda mendapatkan informasi lowongan ini dari Niobis.com, untuk konfirmasi.
Kontak:
Penerbit: https://twitter.com/VindhTR/
Website: https://www.lovebonito.com/intl/
Facebook: https://www.facebook.com/lovebonito/
Instagram : https://www.instagram.com/lovebonito/
Jangan lupa ikuti aturan Niobis ya kak dan buat yang sudah keterima share dong testimoninya.