Semrush
Customer Support Specialist for APAC (Full Time)
Status: Baru Terbit (Niobis mendapatkan informasi langsung dari mereka, diterbitkan sejak tanggal 08 April 2022)
Company: Internasional
Gaji: Tidak disebutkan
Gaji: Tidak disebutkan
Publish di Niobis: (09 April 2022)
Deadline: Tidak disebutkan
Alamat: Headquarters
Boston, Massachusetts
Status Lowongan: Berhasil diverifikasi (Bukti? Anda bisa hubungi Admin Niobis atau langsung mereka)
Jenis: Full Time
Type: Full Remote
Status Perusahaan/Agensi: Average
– Sosial media lebih dari 1000 dan interaksi bagus
– Belum upload data (buat perusahaan atau perwakilan bisa langsung hubungi 088223933603)
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About Company:
Semrush is a leading online visibility management SaaS platform that has been used by 10,000,000 digital marketers worldwide.
Back in 2008, Semrush started as a small group of SEO and IT specialists united by one mission—to make online competition fair and transparent with equal opportunities for everyone.
In 13 years, we’ve grown into an all-in-one marketing suite consisting of more than 50 products, tools and add-ons that help companies market better online. Our vision is to create the only tool a digital marketing team would ever need to improve their online marketing results, ensure a smooth workflow between team members and save time on routine tasks.
Semrush is a trusted data provider. Our information on online behavior is used by the largest media outlets around the world such as Bloomberg, The Washington Post, Reuters and others.
Semrush in numbers:
→ 50+ products, tools, and add-ons
→ 140+ databases globally
→ 20 billion keywords
→ 43 trillion backlinks
Visit our “Jobs” section if you want to work for us!.
About Job:
Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers.
And this is our Customer Support Specialist role for those who are goal and success-oriented.
Tasks in the role:
• Supporting users by email and chats.
• Providing internal departments and management with customers’ feedback.
• Participating in internal projects on processes improvements and internal company-wide projects.
• Working hours 06.00 am – 14.00 pm GMT +8
Whom we are looking for:
We think that this experience and competences will help our future colleague to join the team.
• Native/near native written and verbal communication skills in fluent English (С2).
• Ability to solve problems fast by looking into the details and deep research.
• Excellent time management skills and ability to meet deadlines with no supervision.
• Strong analytical skills.
• Ability to work independently and become a self-problem solver.
They say there are no perfect candidates, but that might well be you, if you have:
• Customer-facing experience as a strong plus.
• Second language is a strong plus.
• Willingness to constantly learn and grow, creative and playful approach to achieving goals.
We will try to create all the right conditions for you to work and rest comfortably:
• Annual leave as per the employment legislation of the country of stay (employment)
• Training, courses, conferences
• English courses
• Gifts for employees
Finally, a little more about our company:
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.
We’ve been developing our product for 13 years and have been awarded G2’s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.
Our new colleague, we are waiting for you!
Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.
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Kontak:
Website: www.semrush.com
Instagram: https://instagram.com/semrush/
Facebook: https://www.facebook.com/Semrush
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