Aspire
Customer Success Manager (Full Time)
Status: Baru Terbit (Niobis mendapatkan informasi dari schema google mereka, diterbitkan sejak tanggal 30 Maret 2022)
Company: Lokal
Gaji: Tidak disebutkan
Gaji: Tidak disebutkan
Publish di Niobis: 31 Maret 2022
Deadline: Tidak disebutkan
Alamat: Headquarters
Singapore, SingaporeHeadquarters
Singapore, Singapore
Jakarta, Indonesia
Status Lowongan: Berhasil diverifikasi (Anda bisa cek schema google mereka (page source))
Jenis: Full Time
Type: Semi Remote (Hybrid)
Status Perusahaan/Agensi: Average
– Sosial media lebih dari 1000 dan interaksi bagus (Linkedin)
– Belum upload data (buat perusahaan atau perwakilan bisa langsung hubungi 088223933603)
(Penilaian ini hanya berdasarkan dari Niobis sendiri, jika nilai “Good” itu tandanya mereka sudah melengkapi data atau penilaian melebihi nilai rata – rata kami (itu tandanya lowongan sangat baik dalam melamar), “Average” mereka belum melengkapi data namun penilaian perusahaan berada di rata – rata (itu tandanya lowongan dalam keadaan aman),”Hard” mereka belum melengkapi data dan penilaian perusahaan sangat kurang dari syarat kami (itu tandanya Anda harus lebih berhati – hati dalam melamar lowongan ini.)
Ada beberapa perusahaan masuk dalam kategori “Veteran Niobis” maksudnya perusahaan tersebut sudah lama posting di website Niobis, untuk mendapatkan bisa sampai 5 bulan hingga 1 sampai 2 tahun, tergantung ada atau tidaknya laporan negatif.
“Meskipun lowongan dalam penilaian baik selalu patuhi aturan Niobis, dan meskipun penilaian kurang baik Anda masih bisa tetap melamar asalkan seperti tadi selalu ikuti aturan Niobis.”
Riview dari Pelamar: (Belum Ada)
Untuk meningkatkan penilaian status perusahaan bisa pihak perusahaan atau penerbit mengirimkan data pada Admin Niobis.
Postingan Pertama? Pertama kali terbit di Niobis
*Untuk penilaian diatas akan berubah seiring dengan tidak adanya laporan dan konsisten buka lowongan, diperlukan sampai 5 bulan untuk mencapai Veteran Niobis.
About Company:
Aspire is the all-in-one finance operating system for growing businesses.
We help companies save time and money with borderless payments, corporate cards, expense management, and more.
Our mission is to empower the next generation of entrepreneurs with the financial tools they need to realize their company’s full potential.
Headquartered in Singapore, with offices in Indonesia and Vietnam, Aspire is backed by some of the world’s best VCs, including Y-Combinator, the #1 startup incubator in the world.
About Work:
Aspire is the leading all-in-one finance operating system for growing businesses in South-East Asia. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups to realise their full potential.
Founded in 2018 by former Lazada founders and executives, Aspire has raised over USD 200M+ across equity and debt from world-class investors. To power our solutions we have partnered with some of the best companies in the world such as Visa and Wise.
In 2020 we were awarded Hottest Startup by Singapore Business Review and Finalist MAS Fintech Awards, and in 2021 were named in LinkedIn’s Top 5 Startups to work for in Singapore.
You will be amazed by the energy and experience of our team. We are a team of ex-entrepreneurs, ex-founders, and high-achievers with international backgrounds. We team up to reach the highest standards in what we do, and don’t take NO for an answer.
We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the fintech space.
ABOUT THE ROLE
You will be part of the Onboarding team and play a key role in turning our customer experience into the best in the market.
Your mission will be to help new clients have the best onboarding experience with Aspire.
WHAT YOU WILL BE DOING
• Deliver smooth onboarding to newly signed up leads and turn them into active customers
• Understand customers’ business and finance needs, and be able to provide tailored consultation
• Develop professional relationships and take ownership of our top customers
• Help customers who face any problems during registration and activation
• Be responsible for customer experience metrics along the early stage of the customer journey
YOUR PROFILE
• Passionate about customer experience and entrepreneurship
• 3-7 years work experience in customer success, inside sales, or similar role; preferably as team leader in a startup, tech or finance company
• Adaptable and not afraid to push the boundaries to put your customers first
• Knowledgeable about best practices in onboarding, account management & activation
• Strong communication, writing, and presentation skills – both verbal and written
• Positive & get-it-done attitude
• Business fluency in Bahasa Indonesia is a plus, but not mandatory
Noted: Cantumkan dalam email atau diskripsi melamar jika Anda mendapatkan informasi lowongan ini dari Niobis.com, untuk konfirmasi.
Kontak:
Website: https://aspireapp.com/
Facebook: https://www.facebook.com/AspireSEA
Twitter: https://twitter.com/AspireSEA
Instagram: https://www.instagram.com/AspireSEA/
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