U.S. Bank
Customer Service Manager (Indonesia) (Full Time)
Status: Baru Terbit (Niobis mendapatkan infomrasi dari Linkedin mereka pada tanggal 29 Maret 2022)
Company: Lokal
Gaji: Range: $64,770.00 – $76,200.00 – $83,820.00
Gaji: Range: $64,770.00 – $76,200.00 – $83,820.00
Publish di Niobis: 29 Maret 2022
Deadline: Tidak disebutkan
Alamat: Headquarters
Minneapolis, MN
Status Lowongan: Berhasil diverifikasi (Bisa kunjungi Linkedin mereka)
Jenis: Full Time
Type: Full Remote
Status Perusahaan/Agensi: Average
– Sosial media lebih dari 1000 dan interaksi bagus
– Belum upload data (buat perusahaan atau perwakilan bisa langsung hubungi 088223933603)
(Penilaian ini hanya berdasarkan dari Niobis sendiri, jika nilai “Good” itu tandanya mereka sudah melengkapi data atau penilaian melebihi nilai rata – rata kami (itu tandanya lowongan sangat baik dalam melamar), “Average” mereka belum melengkapi data namun penilaian perusahaan berada di rata – rata (itu tandanya lowongan dalam keadaan aman),”Hard” mereka belum melengkapi data dan penilaian perusahaan sangat kurang dari syarat kami (itu tandanya Anda harus lebih berhati – hati dalam melamar lowongan ini.)
Ada beberapa perusahaan masuk dalam kategori “Veteran Niobis” maksudnya perusahaan tersebut sudah lama posting di website Niobis, untuk mendapatkan bisa sampai 5 bulan hingga 1 sampai 2 tahun, tergantung ada atau tidaknya laporan negatif.
“Meskipun lowongan dalam penilaian baik selalu patuhi aturan Niobis, dan meskipun penilaian kurang baik Anda masih bisa tetap melamar asalkan seperti tadi selalu ikuti aturan Niobis.”
Riview dari Pelamar: (Belum Ada)
Untuk meningkatkan penilaian status perusahaan bisa pihak perusahaan atau penerbit mengirimkan data pada Admin Niobis.
Postingan Pertama? Pertama kali terbit di Niobis
*Untuk penilaian diatas akan berubah seiring dengan tidak adanya laporan dan konsisten buka lowongan, diperlukan sampai 5 bulan untuk mencapai Veteran Niobis.
About Company:
U.S. Bancorp, with nearly 70,000 employees and $554 billion in assets as of December 31, 2020, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with digital tools that allow customers to bank when, where and how they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial, corporate, and investment customers across the country and around the world as a trusted and responsible financial partner. This commitment continues to earn a spot on the Ethisphere Institute’s World’s Most Ethical Companies list and puts U.S. Bank in the top 5% of global companies assessed on the CDP A List for climate change action. Visit usbank.com for more.
About Job:
At U.S. Bank, we’re passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country’s most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description
Responsible for managing customer service staff in receiving customer inquiries, investigating requests, answering questions and resolving problems. Maintains a high level of quality customer service. Maintains a current knowledge of products and services, develops processes or tools which improve the level of service provided and takes actions that ensure an efficient and professional customer service operation in dealing with both telephone and written communications with customers. Coaches all contact center personnel within site location and works with leadership and other managers to provide leadership and direction by communicating and carrying out departmental goals and vision. Ensures compliance to applicable internal policies and procedures; responds to internal audits and certifications. Participates in the development and enhancement of equipment and training procedures and programs which support products and services. Develops, implements and maintains new and revised department operating policies and procedures to increase quality of service and productivity. Implements and monitors tracking and performance monitoring mechanisms. Manages the operations activities for the assigned functional area(s)/region(s) by planning and scheduling departmental activities, ensuring assigned operations area is adequately staffed and volume of work produced meets product/service standards and exceeds quality standards.
Open to remote in Pacific Time Zone states
Schedule: Sunday – Thursday 9 am – 6 pm Pacific Time Zone
Basic Qualifications
• Bachelor’s degree, or equivalent work experience
• Three to five years of supervisory/management relevant experience
Preferred Skills/Experience
• Strong customer service and problem-solving skills
• Advanced knowledge of operational functions, systems, policies and procedures of assigned area
• Basic understanding and practical application of applicable laws and regulations
• Effective leadership skills
• Strong verbal and written communication skills
• Working knowledge of computer applications used in area
INDAM
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $64,770.00 – $76,200.00 – $83,820.00
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
“Sering telat info lowongan atau enggak punya waktu cari – cari lowongan, daftar aja disini dan biarkan Niobis kirim lowongan ke kontak Anda”.
Noted: Cantumkan dalam email atau diskripsi melamar jika Anda mendapatkan informasi lowongan ini dari Niobis.com, untuk konfirmasi.
Kontak:
Website: https://www.usbank.com/
Jangan lupa ikuti aturan Niobis ya kak dan buat yang sudah keterima share dong testimoninya.